Leave Squatch Alone Society — Return & Exchange PolicyEffective date: September 21, 2026
Our PromiseWe want you to love your gear. If something’s not quite right, we’ll help make it right—quickly and fairly.
Eligibility Window
- Returns and exchanges accepted within 14 days of delivery.
- Items received after 14 days may be declined or issued store credit at our discretion.
Item Condition RequirementsTo be eligible, items must be:
- New, unworn, unwashed, and free of odors or stains.
- With original tags attached and in original packaging (including shoeboxes and accessory packaging).
- Accompanied by a valid order number or proof of purchase.
Non-Returnable Items
- Final Sale items (marked “Final Sale” at checkout).
- Gift cards.
- Intimates and hygiene-sensitive items: underwear, bodysuits, swimwear with removed hygiene liners, and earrings.
- Personalized, monogrammed, or altered items.
- Free promotional items.
Damaged, Defective, or Incorrect Items
- Please inspect your order upon delivery.
- Report issues within 7 days of delivery with photos and your order number to customer support.
- We will repair, replace, or refund, including return shipping, for approved claims.
How to Start a Return or Exchange
- Contact https://leavesquatchalone.com
- Have your order number and shipping ZIP/postal code ready.
- Select refund, exchange, or store credit and follow the steps to receive a prepaid label (where available).
- Pack items securely and include the packing slip or RMA number.
- Drop off the package within 14 days of label/RMA issuance.
Refunds
- Refunds are issued to the original form of payment.
- Original shipping charges are non-refundable.
- Once your return is delivered to our facility, please allow 5–7 business days for processing and 3–5 additional business days for your bank to post the refund.
- If the original payment method is unavailable, store credit will be issued.
Exchanges
- One free size/color exchange per item for domestic orders within 30 days, subject to availability.
- We’ll ship your replacement once your return is scanned by the carrier (or upon receipt at our facility, depending on location).
- If the requested item is unavailable, we will issue a refund or store credit.
Return Shipping Fees
- Domestic returns: Use our prepaid label and a flat $7.95 will be deducted from your refund. Exchanges and store-credit returns are free.
- Damaged/defective/incorrect items: Return shipping is on us once approved.
- International returns: Customers are responsible for return shipping, duties, and taxes. Mark the shipment as “Return of Goods” to avoid additional import charges.